Drives Services
Drives Services
increase uptime - enhance reliability - focus on value
GE offers drives services that focus on process improvements, asset lifecycle extension, replacement parts, and timely repair. The combination of our experienced field engineering services and state-of-the-art, electronics repair facility makes GE Industrial Solutions your complete solutions provider for any drive challenge.
Services
Five levels of repair part services
- Test and Certification - Parts certified as operating within specification – lowest price solution
- Repair and Return - Defective parts are sent to GE for repair using GE quality processes and standards
- Exchange Parts – When a defective card needs an immediate replacement and timelines don’t allow for standard repair cycle times
- Remanufactured Parts – When you need a certified remanufactured replacement drive board/card, but no “core” is available
- New Parts – Genuine new GE boards and components
GE Advantage
GE offers a full range of products and services to address your most pressing drive challenges. So, why GE?
- OEM Advantage – Our experienced technicians have unique access to product knowledge, drawings and technical support from our factory engineers
- Our expanding network of field and factory engineers provide global support 24/7/365
- Onsite Support offers system and component-level diagnostics solutions by remote, field-experienced GE engineers
- Factory-approved GE parts and repair services enhanced by a limited 18-month warranty on entire drive- and board-level components
Resources
Service Publications
- DC Drive Services (DC2100e)
- Digital Drive Upgrades
- Drives and Control Performance Audit
- Drive Services
- Drives Test and Certification
- On-Site Support for Drives (Remote Diagnostics)
- Reducing Arc Flash for Variable Speed Drives
- Variable Speed AC Drive Services
Lifecycle Extension
- Disconnect Switch for AC2000 and Innovation Drives
- DLAN+ Enhanced Communication Card
- Drives Parts and Repairs Services
- IS BUS Enhanced Communication Card
- Repair and Remanufacture Services for Field Control*
Case Studies